Legal
This policy explains how STRATUSPAY FINTECH LIMITED handles information when you use our website and business payment services.
STRATUSPAY FINTECH LIMITED is the operating entity for this website. References to “STRATUSPAY”, “we”, “us”, or “our” mean this entity unless a service agreement identifies a different contracting entity. Our operating address is 408 - 55 Water Street, Office #8358, Vancouver, BC, V6B 1A1, Canada.
We collect information needed to operate the website, assess business accounts, process transactions, manage corporate cards, provide support, and meet legal obligations. This may include business identity and ownership information, contact details, account user details, transaction records, device and usage data, and communications with our team.
We use information to provide and improve services, verify eligibility, administer accounts, prevent fraud and unauthorized activity, respond to enquiries, maintain records, and comply with applicable law. We do not sell customer information for advertising.
Information may be shared with service providers that support hosting, payments, identity verification, security, communications, and customer operations; with professional advisers under confidentiality obligations; and with authorities where required by law. Where a regulated payment service is supplied through a licensed partner, relevant information may also be processed to operate that service.
We use access controls, authentication, encryption in transit, monitoring, and operational safeguards. We retain information as needed to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements, then delete or de-identify it when no longer required.
You may request access to, correction of, or deletion of personal information where permitted by applicable law. Depending on your location, you may also have rights to object to or restrict processing or to receive information in a portable format. We may need to verify identity and confirm authority for business accounts before actioning a request.
Privacy questions can be sent to support@stratuspay.org with the subject line “Privacy request”. Last updated: September 2026.